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COVID19 (Coronavirus) Advisory

Latest updates from Skin Institute – COVID-19 


  • Continuation of essential services
  • Working through how we can provide virtual appointments
  • Ceasing all non-essential veins & appearance medicine treatments for 4 weeks

For 25 years we have been looking after New Zealanders’ skin, and in these uncertain times the health and wellbeing of our patients and team remains our top priority.

In light of recent announcements regarding Covid-19, we are aware that some of you may be wondering if you can still attend your booked appointment, especially if it is something more essential such as skin cancer surgery.

Essential Skin Cancer Treatments

To ensure continuity of care for high risk skin cancer cases and/or post operative services, we wish to advise that these essential services will offered within a small number of Skin Institute clinics – Takapuna, New Lynn, and Silverdale within Auckland, and on a demand-basis within our regional clinics.

While day to day these clinics will be closed, we will ensure appointment sessions are available at set times to ensure essential service provision.

All other Skin Institute clinics will remain closed for the 4 week period.

Virtual Appointments

To ensure continuity of care for our skin cancer patients, wherever possible, we have virtual appointments available using video (via and/or phone call.

All you will need is a phone with a camera (or you can use desktop/ laptop with a camera), and we will email you a link that will enable you to have a secure video/phone conversation with your provider.

If you don’t have access to the internet, still call us as you may be able to do a phone call instead.

For those patients that would like to schedule an appointment please 0800 SKIN DR (754 637).

Non-essential services and treatments

Effective from today, we will be suspending all non-essential services for the next 4 weeks. This will include Appearance Medicine treatments and Veins treatments and mappings.

If you have a booked appointment over this period, then we will be contacting you to reschedule this, and if you would like to book a future appointment for a later date, you are also more than welcome to do so.

Finally, we would like to thank you for your understanding and support through this time. We pride ourselves on taking exceptional care of our patients, and we intend now to be no exception to this. Please don’t hesitate to contact us on 0800 SKIN DR (754 637) if you have any concerns with your skin health in the interim.