Patient Testimonials

"Isaac, I want to thank you very much for the efforts you have put into my surgery and the after care support. It has been great to feel so relaxed with your wonderful manner. Also could you please pass on my thanks to the wonderful staff at Takapuna from the reception staff to those wonderful nurses."
GP, February 2013
 

"I would like to take this opportunity to give you positive feedback about Skin Institute Taranaki. A few of us and our partners use Skin Institute Taranaki and find your staff very professional in the different treatments we all receive."
ML, January 2013
 

"My husband and I attended your clinic recently for a free spot check and we saw Dr Karen Parker. We found Karen to be so pleasant and informative and we wanted to pass this on to her and to the Skin Institute. Thank you."
MO, September 2012


"I am not a patient of the Skin Institute but called in to the Takapuna clinic the other day ask someone about possible sunscreens to help me with light sensitivity caused by lupus. I was seen by Tania McKenzie, right then and there without an appointment. She game me helpful advice and samples of various sunscreens to try. Not only that she spoke to a Dermatologist on my behalf to get the name of a specialist in light sensitivity. I was impressed by the level of service I received. Thanks very much."
ED, September 2012


"Dear Skin Institute,
I'd like to express my admiration for your team. From the moment we walked in the door until we left. Special thanks to Isaac Cranshaw and the "wonderful girls" in theatre who treated my sister with kindness, understanding and professionalism. I cannot thank you all enough."
TB, October 2010


"Dear team at Ponsonby,
My 12 year old daughter recently had to have a cyst removed under her eye. I'm writing to thank Dr Gray for the superb surgery he did in such a delicate area, post-operatively we can hardly see where the incision was. Both my daughter and I were also most impressed with all the staff that we had dealings with, we found them to be truly caring and extremely friendly and warm. Thanks for turning something potentially traumatic into a good experience."
SC, March 2010


"Dear Doctor Marzinotto
On behalf of Age Concern North Shore, I would like to express our sincere gratitude for your attendance at our Men’s Health Check event last week. As I had suspected, your attendance was a real ‘crowd puller’ – although I was surprised at quite how many men came to see you specifically!  I appreciate that this was time away from your practice but was in effect, a great community service to older men living on the North Shore.  I understand that at least one gentleman required immediate surgery and I suspect there were a few others that you assessed as needing fairly urgent attention."
Age Concern North Shore, June 2009


"Hi Mark Izzard,
A big thanks for doing such a great job with the surgery and for all your advice throughout the process, it has certainly made the procedure so much easier and less stressful. Kate and Danielle have also been fantastic throughout and supportive and helpful to deal with. I’m really happy with the result so far and look forward to seeing how my new eyes look as the healing process continues. Many thanks."
SP,  June, 2007


"Dear Dr Gray,
Thank you for doing another two operations on me so successfully. I admire your expertise. God bless you."
EG, May 2006


"The procedure I had was an upper eyelid tuck and laser under eye; a rhinoplasty procedure and laser under my nose and around my mouth and chin area. I recommend the Skin Institute for the complete care and wellbeing of any person who wants this type or any type of surgery that is completed there as I cannot believe how quick the recovery has been and I am venturing out again after less than a week from commencement of surgery. It is so quick in fact I am going to surprise my nearest and dearest friends and I will be back at work after two weeks away. Today is Day 8 and I have a few bandage strips over my nose, the swelling is less noticeable and the laser marks are rapidly fading. Thank you so much everyone and special thanks to my surgeon, Mark Izzard."
MB, September 2006


"Just a short note of thanks for the treatment I received at the Skin Institute, as you know some 3 months ago I underwent liposuction to my chin, to remedy my very saggy chin, that was growing worse with age, I am more than pleased with the results, I have considered the op for some years, always imagining that it would be much more invasive and expensive, so had delayed it. When I first talked to your surgeon (Mr Izzard), I was impressed by his honest and straight forward approach, so went ahead. Not only am I happy with the outcome, but the follow up has been extensive and the staff always polite and helpful. Thanks again."
DW, September 2006


"Dear Mark Izzard and your wonderful team
Mark, thank you for your amazing work, you have made this experience for me seem like a breeze. It was so quick, you were true to your word. Thank you."
MB, September 2006


"Dear Mark Izzard
Thanks for everything you’ve done for me over the past few months. I’m thrilled with the results of my surgery and you put a smile on my face when I needed it most. You’re an incredible surgeon and an amazing person too. Keep up the good work."
JM, March 2006


"Dear Mark Gray
Sometimes when things happen quickly and smoothly we take them for granted thinking the traditional thank you will do. Yesterday I came to your place with a mole on my back that had the capability of killing me. This is serious stuff for me. That is playing for keeps. I thank you for recognising this and removing this sleeping giant that could have greatly shortened my life. So I thank God for what you have done and the wonderful people that work with you."
SF, November 2005


"Dear Dr Gray
I would like to thank you and your staff most sincerely for your quality care when I spent a day at your clinic. It was great to get the whole job taken care of "under the one roof". Everything healed up extremely well. Thank you all."
LS, September 2005

Free Spot Check Terms & Conditions

A Free Spot Check is for checking 1-2 moles or lesions of concern. It is not an offer for a full body skin check. A Free Spot Check is not available at some clinics.

Free Cosmetic Consultation Terms & Conditions

A Free Cosmetic Consultation is typically 15 minutes long with a cosmetic nurse to discuss your skin type, address a particular skin concern or to discuss a cosmetic procedure that you may be interested in.

Free cosmetic consultations are for:

  • IPL (Intense Pulsed Light)
  • Botox®
  • Fillers
  • Facial Peels
  • Dermal Rolling
  • Microderm/Microhydrabrasion
  • Skincare

You will be given printed information about the products and procedures discussed to take home. Once you have read through this, we suggest you make a full consultation to discuss these in depth.

Initial Consultation Terms & Conditions

This consultation is your opportunity to discuss your concerns with a Specialist Doctor and to be given a recommendation of treatment based on your personal requirements. There will be a charge for this consultation.

Cancellation Policy for Consultations

We understand that sometimes it is necessary for you to change your appointment.  Out of consideration for others, we kindly ask that you provide a minimum of 24 hours notice if you wish to change or cancel your appointment.  If insufficient notice is given a 50% cancellation fee may be incurred and no shows may be charged at full price.

Other Appointment Terms & Conditions

Please state the name of the procedure or treatment that you would like an appointment for in the “More Info” field of the appointment form. There will be a charge for this appointment.

Cancellation Policy for Appointments

We understand that sometimes it is necessary for you to change your appointment.  Out of consideration for others, we kindly ask that you provide a minimum of 24 hours notice if you wish to change or cancel your appointment.  If insufficient notice is given a 50% cancellation fee may be incurred and no shows may be charged at full price.